No heating or hot water? Fast fault-finding and repairs on all major boiler makes across Cardiff, Pontypridd and RCT.
Clear, upfront prices. You'll know the cost before any work starts. All prices are subject to VAT.
Standard call-outs get a response within 24 hours.
| Time | Call-out | Call-out + first hour | Same-day + first hour |
|---|---|---|---|
| Daytime · 8am–5pm | £60 | £140 | £155 |
| Evening · 5pm–10pm | £80 | £160 | £180 |
| Overnight · 10pm–8am | £120 | £200 | £230 |
Charged once per trip, after any discount. Evening call-outs ×1.5, overnight ×2.
| Zone | Distance from base | Travel charge |
|---|---|---|
| Zone 1 | 0–15 miles | Free |
| Zone 2 | 15–25 miles | +£15 |
| Zone 3 | 25–35 miles | +£40 |
| Zone 4 | 35–50 miles | +£60 |
| Zone 5 | 50+ miles | Quoted |
Standard call-outs get a response within 24 hours. If you need us the same day, a same-day call-out is available for an extra 25% on the call-out fee.
It covers the visit plus the first hour of diagnosis and repair work. Any time after that is charged at the additional labour rate, and parts are extra.
Leave the property and call the National Gas Emergency line on 0800 111 999 straight away. Don't use switches or naked flames.
We cover Cardiff, Pontypridd, RCT and surrounding CF postcodes. Call or email with your postcode to check.
Call or email with your postcode and a short description of the job.